From Public Service to Personal Purpose with Trish Lee

What happens when a 34-year public servant, known for leading with empathy, retires—and reinvents herself through wellness, cooking, and daily character practice?

Trish Lee—former senior leader at the Canada Revenue Agency and co-creator of the award-winning Aspiring Leaders program—joins us to share how a life of service evolves into a journey of personal growth, purpose, and flourishing.

🧠 What you’ll hear:
🏛️ How embedding character into hiring transformed a massive public institution
🧭 Why writing your eulogy can be a powerful compass for your values
🧰 Creative ways to build self-awareness—like crafting a personal coat of arms
🧘‍♀️ How Tai Chi, nutrition, and reflection became pillars of post-career growth
📱 Why the Virtuosity app became her new morning ritual
🌱 The surprising link between leadership, lifestyle, and lifelong learning

If you’ve ever wondered what comes after career success—or how to lead and live with deeper intention—this episode is for you.

Resources

  •  Podcast on Embedding Character at CRA (https://www.questionofcharacter.com/episodes/episode-01-leader-character-101a-r9rxc-3r552-3y9df-baf3j)
  •  Character Quotient Assessment in Forbes (https://www.forbes.com/sites/marycrossan/2025/03/26/from-good-to-great-10-ways-to-elevate-your-character-quotient/)
  •  Leader Character Framework with Culture, Virtues, and Vices (https://virtuositycharacter.ca/organization/storage_production_6e2934b8-3e20-47a7-aa79-59a612f967be/990340a0-9980-4919-9456-ab5640b405a0.pdf)

About Virtuosity

• Website (https://virtuositycharacter.ca/)
• Monthly Newsletter (https://mailchi.mp/virtuositycharacter/subscribe-to-the-virtuosity-monthly-newsletter)
• LinkedIn (https://www.linkedin.com/company/virtuosity-character)
• Instagram (https://www.instagram.com/virtuositycharacter/?igshid=YmMyMTA2M2Y=)

Host, Dr Corey Crossan (https://www.linkedin.com/in/coreycrossan/), is a research and teaching fellow at The Oxford Character Project where she develops and facilitates character development programs for students, industry, and university partners. Corey’s love for elite performance developed as she competed in top-level athletics for most of her life, highlighted by competing as a NCAA Division 1 athlete. Corey translated her understanding of elite performance into a passion for helping individuals and organizations develop sustained excellence. She is also the co-founder of Virtuosity Character, a mobile software application created to support the daily, deliberate practice of character-based leadership development.

Chapters

• 0:00 Welcome
• 1:50 Introduction to Trish
• 3:18 Character Matters
• 6:02 Public Service Initiatives
• 18:10 Character Exercises
• 20:41 Wellness & Flourishing
• 32:49 Virtuosity Program
• 35:40 Character Quotient
• 44:38 Bye For Now

Transcript

Corey Crossan [00.00.09]
Every choice builds character. On the Virtuosity podcast, we explore how to make every day a rep toward excellence. I'm Corey, your host and co-founder of Virtuosity. My journey into character development began in sport, where I discovered that strengthening my character didn't just improve my performance — it transformed my entire life. Since then, I've been gripped by understanding how we can intentionally build character to fuel both personal and professional success.

At Virtuosity, we believe character is like a muscle. It needs consistent training. That's why we've built a research-based system that acts as your character gym, making character development practical, scalable, and accessible, even within the largest organizations.

On this podcast, we sit down with participants from our flagship Virtuosity program, where individuals commit to a full year of daily character development powered by Virtuosity. Our guests will share why character matters to them, how they're applying it in their personal and professional lives, and the insights they've gained along the way. We hope these conversations challenge, inspire, and equip you with new ways to integrate character into your own journey.

Subscribe to stay up to date with our weekly episodes. And if something resonates, share it with your friends and colleagues. Ready to start your own Virtuosity journey? Download the Virtuosity Character app or visit Virtuosity to learn more. Now, let's dive into today's episode.

Hello everyone, and welcome to the sixth episode of the Virtuosity Podcast! If you're new here, I encourage you to check out our launch episode with Mary Crossan for a powerful introduction to the series. Today, we’re thrilled to welcome Trish Lee as our guest.

With a degree in psychology and additional studies in finance and accounting, Trish built a 34-year career at the Canada Revenue Agency (CRA), holding roles from officer to trainer to senior management. She led with a servant leadership approach grounded in empathy and connection, supporting taxpayers, colleagues, and stakeholders alike.

Guided by the belief that "people don’t care how much you know until they know how much you care," Trish built trust through initiatives like job shadowing, morning blogs, and inclusive team activities that fostered team cohesion.

In 2016, Trish helped co-develop the 13-month Aspiring Leaders Program using the Leader Character Model. This initiative, grounded in the Developing Leadership Character book, earned CRA’s Award of Excellence in Innovation and Experimentation in 2020.

Since retiring in 2022, Trish has continued her character development journey—diving deeper into nutrition, refining her culinary skills, and using the Virtuosity app to continue becoming a better version of herself.

Trish, you’ve been on the character journey for quite some time, and it’s fantastic to have you here today to share your insights. Thanks so much for joining us.

 So a question I always start with: Why does character matter to you?

Trish Lee [00.03.25]
I think character matters because it brings a holistic approach to wellness—and wellness is key to everything we do. Character, in my view, is the foundation for that. People often talk about good character, but how do we define or measure it?

One interesting thing I’ve been following is how popular stoicism has become. It’s rooted in character development—ancient philosophers talked a lot about how we should behave. But it's one thing to say how to behave—how do we know we’re actually doing it? What tools help bring it out in ourselves? More importantly, how do we take a baseline measure and track growth?

Character is deeply connected to who we are—how we sleep, eat, move, live. It’s the thread that ties everything together.

Corey Crossan [00.04.32]
Yeah, I couldn't agree more. A lot of people think of health as the foundation, but if you look deeper, character actually supports that health and wellness. Character helps you recognize when your choices—like your nutrition—aren’t aligned with your goals, and gives you the tools to improve them.

Your focus on wellness really resonates with me. It feeds into everything else in life.

Trish Lee [00.05.07]
Exactly. For me, the nutrition piece has become really meaningful. I love entertaining and hosting dinner parties. Food brings people together—and that opens the door for incredible conversations.

I’m very open to different eating styles. I believe it’s about what works for the individual. But awareness matters—how you feel after eating certain foods, and how the environment affects that experience. When dining becomes an event, something intentional, it can be really powerful. And I love creating those moments.

Corey Crossan [00.05.46]
That’s so cool. It really does take character to create those spaces for others—especially with the flexibility you show in honoring people’s food preferences. That’s incredible.

Trish Lee [00.05.59]
It’s a lot of fun.

Corey Crossan [00.06.01]
You’ve been deeply involved in the character space going back to 2016 at CRA. Can you share some of your experiences and standout projects you’ve been a part of?

Trish Lee [00.06.19]
I was really excited when CRA adopted the Leader Character Model. With 44,000 employees, it’s a massive organization—so the starting point had to be strategic. Initially, the focus was on integrating character into executive-level hiring. There were web pages and email blasts, but not much active engagement across the organization.

At the time, I was sending out a daily morning blog to my team. I started incorporating character into those messages. Then, in one of our key meetings, a team member said, “We really like this character piece—can we learn more about it?” That sparked conversations, and soon character became a standing item on our monthly agenda.

What I didn’t expect was that my blog was being shared beyond my immediate team—it was circulating more broadly, and more people began talking about character. That ripple effect really showed me the power of simple, consistent messaging.

I brought it into other areas too. I was part of Toastmasters and would speak about the character model there. I also worked with the insolvency group, where character was especially relevant—because those individuals we served were often going through incredibly difficult times. Leading with compassion and character was essential.

But I also realized that despite the online resources, many people still didn’t know about the model. So I approached my (acting) director with the idea of creating a program to support aspiring leaders using character development.

He was very supportive—partly because he was about to go through an executive interview that would include character evaluation himself. So he had a vested interest and encouraged me to run with the idea.

I teamed up with two other colleagues and we put on a pilot session just to gauge interest. It was a women-led initiative—and when we ran the in-person session, 150 people showed up. We were floored. Clearly, there was interest.

We hadn’t yet built a full program, but we knew we had to do something. This was in late 2019. I was still managing CRA’s National Insolvency Unit full time, so I wasn’t sure how I’d make space—but we found an excellent tool in the Developing Leadership Character book and structured the program around it.

We rolled out the character model and chose one dimension to focus on each month. We sent emails, created small activities, and held monthly meetings. We started with 65 committed participants. We asked them to write a letter to their future selves in December 2019—it was a great way to start.

What surprised me most was how much I personally gained from going through the readings. I couldn’t get enough of the material.

When the pandemic hit, it was a strange blessing. It gave the three of us time to build a more complete program than we otherwise could have. And in that time of crisis, the need for character-based leadership became even more apparent.

Within my own team, I saw something amazing. CRA was a very paper-based organization—and suddenly, with offices closed, we had to figure out how to go digital. It would’ve taken 8 to 11 months through traditional means. But my team of 28 put their heads together and found a way to make it happen.

The collaboration, the compassion, the check-ins—“Are you okay?”—it was incredible to witness. We were becoming the best versions of ourselves during one of the hardest times. That experience was one of the most rewarding of my entire career.

Corey Crossan [00.12.40]
That is phenomenal. It sounds like the right timing, and so much good came from it. For listeners out there who are excited about character and want to bring it into their organizations—what advice do you have? What helped make your initiative successful?

Trish Lee [00.13.14]
I think hiring the right people—and using character-based interviews—was key. My director at the time was going through an executive interview that incorporated the character model. I spoke with him just ten minutes before his interview, offered a few thoughts, and after he came out, he told me, “That was the most amazing interview—and this is exactly what our organization needs.”

His support was critical. He saw firsthand how meaningful it was, and he shared that with others. He believed that character needed to be embedded into CRA’s future. Of course, competence and commitment are important—but character is the foundation. And especially during the pandemic, that really became clear.

People sometimes push back on character development, saying it’s subjective or hard to measure. But it’s not. It’s backed by science and research. We all want to be people of good character and to work with people of good character. But what does that actually mean?

That’s the big question. We’re so busy in our roles—but in all that doing, who are we becoming?

Since retiring, I’ve spoken to a lot of people who feel a bit lost. They’ve retired from their roles and suddenly don’t know who they are anymore. That identity shift can be tough. I always say: it’s the perfect time to focus on your character. It’s the missing piece for so many people as they enter a new chapter of life.

Corey Crossan [00.15.13]
That really resonates with me. When I got deep into character, I was transitioning out of sport. I’d been an athlete my whole life, pursuing professional athletics—and when that path ended, I felt totally lost. It was an identity shift, just like retirement. And character helped guide me through it.

I also wanted to go back to your story about your director going through the interview process. For listeners who don’t know—CRA has done incredible work embedding character into hiring. It’s such an important initiative. Because when you embed character into your practices—like hiring—it creates an incentive for people to develop their character. And that’s key.

It’s not about having perfect character. It’s about knowing that character can be developed. CRA didn’t just hire on character—they also created programs to help develop it. That’s such an important piece.

Trish Lee [00.16.29]
Absolutely. One person who was pivotal in that effort was Sonia Colgate. The CRA board asked her a simple but powerful question: “How do we know we’re doing the best we can in hiring?” She didn’t have an answer at first—but she went away, reflected on it, and that led her to the Leader Character Model.

She introduced it at the Executive Forum, and people immediately connected with it. It was clear—this is what we need.

A whole department was eventually created around it, with a dedicated director. They did a phenomenal job. But there were still gaps—especially at other levels of the organization. That’s where I saw the opportunity to contribute. I wanted to make sure character was being talked about not just at the top, but across the board.

Corey Crossan [00.17.26]
Yeah, and it's just so great—thinking about hiring on character is a big task, but development plays such an important role in making it possible. Mary actually wrote an article on how, to hire on character, you have to go deeper than just understanding the language—because character shows up in really nuanced ways.

Even in the Virtuosity program, in level one, we're focused on discovering what the virtues and vices actually look like—and they manifest so differently in different people. So, for anyone thinking about hiring on character, the ability to develop it is so important. It’s incredible what CRA has been doing in that space.

I remember you had a really creative activity around integrity in your program. You mentioned encouraging people to develop a coat of arms, and I just loved that idea. Can you share what that exercise looked like?

Trish Lee [00.18.36]
That was so much fun. Each month we’d focus on a different character dimension, and for integrity, the activity was to create a personal coat of arms. The idea was: what would that look like for you? What’s the expression of your values, and why is it important?

People did actual drawings—and the explanations that came with them were amazing. Seeing what mattered to them reflected in that symbol was just so powerful.

Another activity we did was having people write their own eulogies. I’m a big fan of Warren Buffett, and he often talks about how your life should align with what you’d want said about you at your eulogy. So we asked: are you living in a way that matches the values you say you care about?

It’s one thing to have the intention—it’s another thing for your behavior to reflect that. And that’s where character really helps: making sure we’re becoming who we want to be.

Interestingly, courage has always been a challenge for me. I’m extremely shy and very introverted. But the Aspiring Leaders program really pushed me. I found that when you’re passionate about something, it’s not that you stop being afraid—it’s just that your other character dimensions help move you forward despite the fear.

Corey Crossan [00.20.06]
Yes, that is so spot on. When we run the courage session in the Virtuosity program, we ask participants what they wish they had more courage to do, and then we build a character-based plan to help them move forward.

Your insight is exactly what we talk about—when you have purpose, when you have integrity and you know what you stand for, it fuels courage. You’re still afraid, but it gives you what you need to act anyway. That makes so much sense.

So, you’ve been part of the Virtuosity program now for a few months. I’m hoping you can share some examples of how you’ve noticed it impacting you—especially around well-being, which I know is a big focus for you.

Trish Lee [00.21.02]
I have. One of the big things is that I’ve made it a daily practice—and for me, routine is so important. It’s encouraged me to start exercising first thing in the morning.

Right now, I’m in a new phase of life where I’m not rushing off to work, and I find myself wondering why I didn’t do this when I was working! I start with a morning walk, then come back and do my Virtuosity practice. That’s how I begin my day now.

If I skip it, the day just doesn’t feel right. That combination of movement and reflection sets the tone.

I’ve also started practicing Tai Chi, and the connection to character is incredible. I initially joined for the cognitive and health benefits—there’s a lot of research about that—but I quickly realized how deep it goes.

The style I’m learning is quite complex. There are 108 moves, and the instruction is very unique. You don’t memorize; you just show up, observe, and let your body learn. That was hard for me. I like structure, and it pushed me out of my comfort zone.

I even repeated the beginner class because I still felt unsure. But over time, I started to get it. And what’s beautiful is the environment—it’s built on compassion. Everyone supports each other. It’s all volunteer-led, and it’s a truly safe space to grow and become healthier.

Our oldest participant is 89, and we have people as young as 18. It’s this amazing intergenerational experience. And what I’ve realized is that Tai Chi and character development really reinforce each other.

One of the most challenging things Tai Chi teaches is how to relax. I get the same comment all the time from my instructors: “Relax your jaw. Relax your shoulders.” And I’ve started to notice that in daily life too—when I’m under pressure or feeling stressed, I check in and realize, oh, I’m tense again. I can relax.

That self-awareness helps me regulate my emotions, practice temperance, and be more patient. Before, I might have snapped. Now, I pause. It’s made a real difference in how I show up.

The Virtuosity app, Tai Chi, daily exercise, nutrition—it’s all part of this journey I’m on. I don’t know exactly where it’s going yet, but I feel so lucky to be on this path.

Corey Crossan [00.25.30]
Yeah, I’m so glad you’ve found those tools—tools that help us develop our character but also help us notice areas we want to work on. For me, sport has always been that kind of anchor too. Movement is such a great space for personal growth.

We actually did improv in our last session on collaboration, which was another really powerful tool. Everyone connects to different things, and using your character to figure out which tools work best for you—and whether they’re sustainable habits—is such an important part of this journey.

Trish Lee [00.26.18]
And one of the other things I love about the app is the daily check-in around flourishing.

As I’ve started digging into the research, there’s a shift happening—from focusing on happiness to focusing on flourishing. Instead of asking, “Are you happy?” the more important question becomes, “Are you flourishing?”

And that includes everything—how you’re feeling overall, how you’re performing, how your relationships are, your well-being. I really like that the app uses that term because it’s aligned with so much of the new research.

Corey Crossan [00.26.58]
Flourishing is such a complex and meaningful domain. In Virtuosity, we define it through three components: your performance, the quality of your relationships, and your mood-based well-being. But there are so many different ways to understand it—even things like financial stability play a role.

It’s definitely more robust than happiness. And as you mentioned, not being an expert in the field doesn’t stop us from seeing its importance. Have there been other ways your daily practice is helping you navigate this unique path you're on?

Trish Lee [00.28.08]
Definitely. I’ve had the luxury of really delving into the material—because I have more time right now. I can sit with the readings, think deeply about them, and just let my mind wander through different ideas.

Sometimes, one clip or prompt leads me down a rabbit hole of research or reflection. I’ll connect it to quotes I love—like Warren Buffett’s, “Tell me who your heroes are, and I’ll tell you who you are.” That always makes me pause and think: who are my heroes right now?

One of them is Daniel Humm, the chef at Eleven Madison Park in New York. Before the pandemic, it was a world-class, Michelin three-star restaurant. But when COVID hit, instead of laying off staff, he kept them all on. And then he did something incredible—he completely changed the restaurant’s direction.

He asked himself: “How can I do better for the planet?” And he transitioned the restaurant to a fully plant-based menu. Everyone told him it would never work—that a plant-based restaurant would never receive a Michelin star, let alone retain three.

But he believed in his vision. He wanted to support something he truly cared about. He did keep one table in the restaurant for people who wanted a traditional steak, but he sourced it ethically, from a local farm. And in the end, he kept all three Michelin stars—the first plant-based restaurant to ever do that.

It really inspired me. He wasn’t saying meat is bad. He was just offering a new way forward—one that reflects his values and purpose. And the food? Still extraordinary. Still artistic. Still an experience.

As someone who started as a very French-style cook—lots of rich sauces—I realized how different I felt after a meal like that. That awareness really shifted things for me. It’s about noticing how food impacts your body, your energy, your mood.

Corey Crossan [00.31.17]
That is so amazing. I’ve been really focused on nutrition too, though more from a health perspective than a culinary one. And I’ve found that using a character-based approach to health has been incredibly helpful.

That point you made—about how you feel after eating—that’s been big for me. When I reflect on my mood using the Virtuosity app, I’ve noticed that when I stray from the kind of nutrition I want for myself, I start feeling guilt. It creeps in when I’m not aligned with my health goals.

For me, that links to the character dimension of integrity. It’s about living in line with the commitments I’ve made to myself. When I stick to that, the guilt fades. When I don’t, I feel it. That’s been a really clear feedback loop.

And I love what you said about noticing role models across different character dimensions. We used to think of character role models as just a few people—but now, with these 62 behaviors in the Virtuosity framework, I see a wide range of role models for all sorts of things. It really opens your eyes to the richness of character.

Trish Lee [00.32.47]
Yes, absolutely.

Corey Crossan [00.32.49]
Since you started the Virtuosity program, what parts have you enjoyed the most? Are there any dimensions that really resonate with you? Do you enjoy the monthly group sessions? Have any exercises stood out?

What have been your highlights so far?

Trish Lee [00.33.09]
I really enjoy the monthly sessions. It’s so great connecting with others who are on their own journeys and hearing their insights. There’s a shared energy and passion that’s really powerful, especially given how different our backgrounds are. Everyone brings something unique.

Another thing I love is that this program actually covers everything. Most development tools focus on just one area—diet, sleep, productivity—but this one gets to the core: character. And from there, everything else follows.

What I appreciate most about the Leader Character framework is that it doesn’t ask you to reduce your strengths—it asks you to elevate your other dimensions so they support your strengths.

In the past, I was always told to lean into my strengths. But if you do that without balance, those strengths can turn into vices. I’ve seen that in myself. This model teaches you to bring up the other dimensions to support your strengths, not suppress them. That concept really resonates.

And the daily practice—just thinking about character every single day—has been transformative. At work, I used to include quotes and reflections in my daily blog, and I still do that for myself now. I look at what resonates with me each day and why. That reflection helps me connect my thoughts to my actions.

Because the app is right there, I actually do it daily. It’s accessible, practical, and so powerful.

Corey Crossan [00.35.08]
Yeah, that daily focus—it’s amazing how much it can transform your perspective. Even within a single day, it’s wild how much your level of depth can change.

Some days I engage with it at, say, 15% depth, and other days it’s present in almost every interaction. There’s so much room for growth just within the practice itself.

That’s something we’ll continue to explore as the program evolves. There’s always opportunity to go deeper, to challenge ourselves in new ways.

As we begin to wrap up, there’s one last question I like to ask all our guests—it's about the Character Quotient.

For anyone listening who’s unfamiliar, the Character Quotient is a set of ten questions Mary and I developed. They focus on three areas: character awareness, character development, and character application in organizations. It’s not about judging your character strength—it’s more about how effectively you’re bringing character into your life and leadership.

Trish, you took the assessment—are you willing to share your score and any reflections on what stood out to you?

Trish Lee [00.36.54]
Great question, Corey. My score was 69.

One of the most interesting questions asked how well I could identify character in myself—and in others. I gave myself a 5 out of 10 on both. I’m just learning. There’s so much to unpack.

The more I explore this material, the more I realize I’m only scratching the surface. Each month we focus on one behavior from one dimension—but there are so many others that we don’t even touch yet. And even with one behavior, going through the full process—understanding, activating, reflecting—takes real time and intention.

I now understand why we focus so narrowly. It’s because real change takes depth.

When it comes to recognizing character in others—sometimes I can, especially in extreme situations. But overall, I don’t think I’m there yet. Hopefully, with time and practice, I’ll get better at it.

But I know this is a lifelong process. It starts with ourselves, and I see myself as a work in progress. Honestly, I feel like I’m just in the beginner class—just like with Tai Chi.

Corey Crossan [00.37.52]
Yeah, it really is a lifelong journey. And I totally hear you—every time you learn something new about character, it reveals even more areas for growth.

When you shared that 5 out of 10, it actually reminded me of what we were discussing in the last episode: how the Character Quotient can feel like a moving goalpost. As we get deeper into this work, we see so much more nuance. That’s both the challenge and the gift of character—it never ends, but it’s always worthwhile.

Trish Lee [00.38.41]
Exactly. Once you’ve seen it, you can’t unsee it.

Corey Crossan [00.38.45]
Yeah, that’s such a great way of putting it. So, was there anything else that stood out to you while doing the Character Quotient?

Trish Lee [00.38.54]
I think it really made me reflect on where I’m actually at—not just what I aspire to, but how I’m actually showing up. It made me realize I’m just getting started, and that’s okay.

And no, it’s not a one-year transformation. Just like exercise, you’ve got to keep showing up. You have to put in the work—especially when it’s uncomfortable.

Years ago, I had a leadership experience that really taught me that. I was assigned to a team that wasn’t exactly thrilled to have me. At our first meeting, one of the team members stood up and said, “You’re probably not going to like what we’re going to tell you. We see you as an outsider. You’re technically very strong, but we don’t want you here. If you really want to help us, you need to figure out who we are and let us contribute—we have ideas, too.”

I remember just sitting there, quietly taking that in. It was hard to hear, but I was so grateful they had the courage to say it.

It was a turning point. That team went on to accomplish amazing things—but it all started with that honest feedback and my decision to listen. At the time, I was very driven and focused on technical performance. What they needed was support. They needed to be heard.

That experience reminded me how important it is to stay connected to people—and to lead with character.

Corey Crossan [00.41.18]
That’s such a powerful moment—and it brings us right back to the quote you’ve said really guided your leadership: “People don’t care how much you know until they know how much you care.”

That quote has been important for me too. You can have all the technical knowledge in the world, but if people don’t feel like you care about them, they won’t trust you or follow your lead. And that’s such a key part of what we’re focusing on this month—humanity.

Trish Lee [00.41.55]
Yes, me too.

Corey Crossan [00.41.57]
Before we close, I always like to give our guests a chance to share anything that may not have come up yet. No pressure, but is there anything else you’d like to say?

Trish Lee [00.42.14]
I think just this: when I look at the world and where we’re headed, I truly believe character is the solution.

Every Friday, I receive the World Economic Forum’s economic briefing, and when I read it, I can’t help but think—this is exactly where character belongs.

We’re in a time of real division and uncertainty. And I love what Adam Grant says in Think Again—we need to be respectful, to really listen to others, to understand different perspectives, and to present our own views in a thoughtful way.

It’s only through that kind of respectful dialogue—finding common ground—that we can move forward. As a society, we need character more than ever.

Corey Crossan [00.43.14]
I couldn’t agree more. I was actually at a dinner last night for a new initiative called “Think,” and the whole idea is around listening better so we can think better. And that’s exactly where character plays a role—because each of us has different bottlenecks. For some people, it’s building more empathy. For others, it’s developing more conviction and purpose.

Character helps us uncover those gaps and work on them. It’s such a nuanced, foundational approach to solving the challenges we face today.

Trish, thank you so much for joining us. I absolutely loved this conversation—and especially the connection we share around well-being. It was amazing to hear how character is playing such a big role in your life, and I know listeners are going to appreciate hearing your story and your insights.

Trish Lee [00.44.30]
Thank you so much for having me as a guest—and for introducing me to the Virtuosity app and the program. It’s been such a meaningful part of my journey.

Corey Crossan [00.44.38]
You’ve just finished another episode of the Virtuosity Podcast. If you have questions or want to connect, reach out to me at corey@virtuositycharacter.ca. I’m also on LinkedIn — let’s connect.

As always, thank you so much for listening. Bye for now.